Common Problems

Money transferred to ETH address instead of ETC
Both ETH and ETC have same address schema and fully compatible. If you by mistake transferred coins to an address that belongs to ETH wallet, you can recove...
Mon, 1 Jan, 2018 at 7:16 AM
Transferred to Coinbase
Coinbase doesn't support ETC at the moment. If you've transferred ETC coins to Coinbase deposit address, you need to contact Coinbase support to r...
Thu, 28 Dec, 2017 at 12:43 PM
Transferred to non-ETC wallet
Before making a transfer please make sure that a target service is accepting Ethereum ETC. Most of the services use different addresses for ETC and for ETH,...
Mon, 8 Jan, 2018 at 4:47 AM
Can't find transaction hash
Transaction Id (or Transaction Hash) is a unique id of every transaction received by Ethereum ETC blockchain. If usually takes few seconds for a transaction...
Thu, 28 Dec, 2017 at 1:04 PM
Transfer to an exchange, deposit delay
It happens very often when an cryptocurrency exchange is not updating your trading balance for a quite long time after transfer to deposit address. For some...
Thu, 4 Jan, 2018 at 9:37 AM